Refund Policy
At Ritedev Technologies, we strive for engineering excellence and client satisfaction. However, we understand that circumstances may arise where a refund is necessary.
Eligibility for Refund:
1. Job Not Done: We offer a full refund for any project or task that has not been initiated or completed as per the agreed-upon timeline and specifications.
2. Job Done: If a refund is initiated for a job that has already been completed, we do not provide a monetary refund for the labor. Instead, we will provide you with all credentials and ownership details for any third-party assets purchased for the project, including but not limited to:
- Cloud platform details (AWS, DigitalOcean, etc.)
- CPanel/Hosting login credentials
- Professional email accounts
- Domain names and Hosting accounts
Refund Process:
- Refund Method: All refunds are processed strictly back to the same route and payment method which was used for the initial transaction.
- Timeline: Once approved, a refund is processed within 3 - 5 business working days.
We value the logical approach to business ensuring that you are never out of pocket for work not delivered, while protecting the engineering effort invested in completed projects.